FAQ

FAQ

Frequently Asked Questions

Step 1:  Add your item(s) to your cart. 

Step 2:  Go to Your Cart. 

Step 3:  Once you are viewing Your Cart, look for the "Special instructions for seller" box.  Please add your custom text here.

Step 4:  We will send you a proof via email within 1-3 business days. 

Step 5:  Once your proof is approved, custom items take 10-15 business days to process/print. 

If you have any questions or issues, please send us an laura@lauravogeldesign.com.

While we wish we could tap our Charlotte Olympia kitty slippers and send your custom order out in a blink of an eye, please use the below timeline to get an idea of when you will receive your order:

1-3 Business Days *after Purchase*:  You will receive a digital proof (via email).  If we don’t hear back from you after two attempts, we will go ahead and print your order using your exact customization text.  

10-15 Business Days *after Approving Digital Proof*:   Your order will ship (yay!).  You will receive a confirmation email and/or text with tracking details.  If you have paid for Rush Shipping, your order will mail out in 5 business days. 

In a hurry?!

Add rush printing to your order.  This will expedite the printing process from 10-15 business days to 5 business days.  And keep in mind, rush printing does not mean rush shipping.  You may select your shipping speed at checkout.  

As a backup, we offer gift cards (physical and digital). Physical gift cards ship in 1-3 business days and digital gift cards are emailed at the time of purchase.

Please check out the Return Policy.

Please refer to our Shipping & Processing page for details. 

Return address labels (while inspired by vintage stamps) have no postage value. These labels are designed to be placed on the upper-left side of an envelope where you typically include the return address.

We are so very honored to be a part of so many weddings! We work with customers on semi-custom and custom wedding suites. We do it all from save the dates to custom envelopes to Wedding Day items (programs, menus, place cards) to custom embroidered linens. Please email us at laura@lauravogeldesign.com to enquire about availability and pricing. You may also view our Wedding Collection (which is the most economical and timely option).

Yes, we work with clients on a variety fo projects from custom stationery and letterhead to branding suites to custom weddings to commissioned paintings. We also work with customers on custom textile designs (wallcoverings, fabrics, and embroidered linens).

Please send us a note via our Bespoke Projects page or send us an email at laura@lauravogeldesign.com.

We ship all over the world.  Shipping costs will apply and will be added at checkout.

Yes, we offer physical gift cards, digital gift cards, and a gift card for a set of "Stationery & Stamps" (including shipping).

Physical gift cards are mailed via post and and include all the darling wrappings (i.e. a custom gingham box, Lily of the Valley tissue paper, and a bow). Shipping fees will be applied at checkout.

Digital gift cards are sent via email immediately after purchase.

While we are so flattered you'd like to share an image found on this website, please note that all images are copyrighted by Laura Vogel Design. Written permission is required to use an image. Please send an email to laura@lauravogeldesign.com to inquire.  


Please send us an email at laura@lauravogeldesign.com and we will get back to you shortly.